Frequently Asked Questions
Everything you need to know about your EZINK™ beauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy for beauty products?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unopened products for a full refund. For hygienic reasons, lightly used items may be eligible for store credit only.
Are EZINK™ products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All EZINK™ products are 100% cruelty-free and formulated without any animal-derived ingredients.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.