Returns & Exchanges
At EZINK™, we want you to feel confident in your beauty routine; if your purchase doesn't meet your expectations, you can return unopened products within 30 days of delivery for a full refund. We strive to make the process as seamless as our pigments, ensuring your satisfaction is always our top priority.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the unused beauty products in their original packaging, ensuring all protective seals remain intact to qualify for a refund.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing